Eligible merchandise may be exchanged or returned for Armstrong McCall store credit within 14 days of purchase with original receipt. Refunds to the original form of payment are not issued.

ELIGIBILTY

Unopened, Unused Merchandise
Merchandise being returned for reasons other than damage or defect must be:
• Unopened and unused
• In its original packaging
• In resalable condition

Damaged or Defective Merchandise
• Damaged or defective merchandise may be returned within 14 days of purchase with the original receipt for an exchange or Armstrong McCall store credit, subject to verification by store management.
  o Merchandise was opened to discover damage or product defect.
  o Merchandise that has been used may qualify only when the reported defect could not reasonably have
     been discovered before use, subject to verification by store management.
• Damage resulting from misuse, improper use, alteration, or normal wear and tear is not considered a product defect.

Final Sale / Non-Returnable Merchandise
For health, sanitation, and product-integrity reasons, the following merchandise is final sale and cannot be returned or exchanged:
• Makeup and cosmetics
• Makeup brushes
• Combs and hair brushes
• Opened or used products, except for eligible damaged or defective merchandise as described above
• Hair extensions
• Shears

Olivia Garden Shears: Warranty-related exchanges may be handled in accordance with Olivia Garden’s manufacturer exchange protocol.